When we think about "client experience" we can concentrate too much on logistics — timely communication, smooth booking, on-time delivery. Those things matter — a lot — but the real magic happens when we focus on how our clients feel at every stage of the journey. Because at the heart of photography is emotion. People book us to capture something meaningful: a moment, a milestone, a memory. And long after they’ve forgotten what they paid or how many images they received, they’ll remember what it was like working with us. So, what do you To View More >>

We believe that the best way to sell albums and other products is to create a tailored line that suits your market, personal imagery and brand. And we’ve realised that one little thing standing in the way is that you can’t customise our current cover material swatches to help you do that — select products, materials and colours, and then guide your clients to the right choice. So we've decided to relaunch our cover swatches to suit. We're now offering two different cover swatch tools, to choose your materials and to display them beautifully to clients.  The first is To View More >>

“Taking pictures is savoring life intensely, every hundredth of a second.”  ―  Marc Riboud To celebrate a social media milestone Kelly Wolfe held a competition. She asked her followers to send in their stories, with one of them winning an afternoon photo shoot. You can see why Kelly decided to use the photographs, of Chase, Deo and Brody, the perfect three, for her Queensberry sample album. The dogs' owner (also called Kelly!) says her first and oldest fur baby was Brody, a "Sibord" — half Siberian Husky, half Border Collie. "He was To View More >>

If you’re building a career in photography we’ve published some great articles by highly successful people here lately. Here’s a quick run-through — starting with Justine Ungaro and The Edmonsons because they’re giving Master Classes at WPPI next week. Please don’t miss them — they’ll be great value — and please don’t miss their sponsors either — Queensberry! Catch up with Stephen and Sonya at Booth 1365 in the Marquee Ballroom. Justine’s WPPI class is about moving to a new market, but her article for Queensberry is To View More >>

The first time I truly understand the power behind a brand name… I'm pulled over in Customs to be searched (I've obviously forgotten to take my nail file out of my make-up bag again – It happens far too often!) I open my bag and they start their search. The security guy is rummaging around my bag and unpacking it, naming everything as it came out, "Make up bag… novel… album…" So I stop him right there. "How do you know it's an album?" (It's in a Queensberry box.) "Oh," he said, "we see these boxes coming through all the time, we just To View More >>

The gorgeous Q-box below has been designed for Edward and Sian, who were married at Sezincote House, Gloucestershire, England. Included are photographs that were taken around the building grounds - theSezincote House looks spectacular! Nicola and Glen (from Weddings by Nicola and Glen) say, “We really enjoyed being part of and photographing Sian and Ed’s wedding for them, what a beautiful day overflowing with heartfelt sentiment.” Edward and Sian have chosen 'Bridal White' for their Buckram cover. A translucent page is included in each Q-box which explains the beauty of fine To View More >>

1. Tell us a little about yourself, your photography business and what you do! I have a Bachelor of Design in Graphic Design. I did a bit of film photography in my last year of University, but it wasn't until I got a job working for the University of Auckland as a public relations photographer that I started to learn the craft of photography. It was there that I learnt about manual settings, studio lighting, editing etc. I photographed hundreds of events and people for the University. I learned how to interact with people when taking their photo, and how to get great photo-journalist shots. I To View More >>

Chaos theory has a metaphor for the way trivial occurrences can have significant consequences: it's the butterfly effect. We're proud of Johannes' post of that name in which he explains why he's a Queensberry partisan. It's about a serendipitous image that won him his first NZIPP Gold, caught Heather's and my eyes … and led to a relationship that's lasted eighteen years. So far. All because his tripod collapsed. That relationship has been positive for us in so many ways, and we hope it's been good for Johannes too. One of the benefits has a really old name: word of mouth. Johannes has a great To View More >>

When we added a pricing module to Queensberry Workspace, the last thing we expected was to have you ask us to bring back our old Excel calculator! It felt a bit like wanting to hand crank your car instead of use a newfangled electric starter, or our friends thinking that electric blankets in winter are for softies. Anyway thank you for speaking up, because we now understand why you liked them – and I think the outcome is pretty awesome. What we've done is replicate the old calculator online, so you can explore our entire range and see how prices are affected by the album size and cover material, To View More >>

After reading over Nadine’s heartfelt description of her wedding day, it quickly became clear that Nadine and Pascal’s wedding was filled with a great deal of love and emotion. The entire day was a beautiful celebration of their love for one another  - a true love story! The wedding ceremony was held at Les Trois Glands in Luxembourg, which was a special moment Nadine describes very beautifully... “Discovering Pascal at the Trois Glands was a very big moment.” Nadine says, “I look at him already from far away… yes, this is the man of my life, looking To View More >>